Baby Care Log

Support

Help with Baby Care Log, the shared care log for one baby, twins or triplets.

Contact support

Email us and we'll get back to you, usually within two business days.

support@sitesafehq.com

To help us answer quickly, please include:

  • The email address you use to sign in to Baby Care Log
  • Your iPhone model and iOS version
  • What you were doing and what happened, with a screenshot if possible

Never send us your six-digit sign-in or deletion code. We will never ask for it.

Getting started

  1. Install Baby Care Log on your iPhone from the App Store.
  2. Enter your email address and type the six-digit code we send you.
  3. Choose your language, how many babies you're tracking, their birth date and their names.
  4. Invite your partner or caregivers from Family settings so you all share one log.

Frequently asked questions

Signing in

I didn't receive my sign-in code.

Check your spam or junk folder and make sure the email address is spelled correctly. Codes usually arrive within a minute.

You can request a new code after one minute, up to five times per hour. Each code expires after 10 minutes and works only once, so always use the most recent one.

Do I need a password?

No. Baby Care Log uses passwordless sign-in: enter your email address and type the six-digit code we email you. You stay signed in on your iPhone until you sign out.

The app says my code is invalid or has expired.

Request a new code and enter it within 10 minutes. After six incorrect attempts a code stops working, and you will need to request another one.

Sharing with your family

How do I share the log with my partner or a caregiver?

  1. Open Family settings (the people icon at the top of the main screen).
  2. Under Invite by email, enter their email address and tap the invite button.
  3. They install Baby Care Log, sign in with that same email address and tap Join family log.

What can caregivers do?

Caregivers see the same shared log and can add, edit and delete care entries, Vitamin D check-ins and growth measurements. Only the family owner can change the babies' details, invite or remove caregivers, and delete the family account.

How do I remove a caregiver?

The family owner opens Family settings and taps the trash icon next to the caregiver under People with access. Removing a caregiver does not delete any records from the shared log.

I already started my own family log. Can I join someone else's?

An account can belong to one family. To join another family, sign in with a different email address, or delete your own family log first (see Account and data below).

Using the app

How do I log a feed, diaper change or note?

Tap Log care on the main screen. Fill in any of the fields for each baby (feed amount or type, diaper, optional note), choose the time and save. Leave anything that doesn't apply blank.

How do I switch between twins or triplets?

Tap a baby's card at the top of the main screen to show that baby's records and counts. With three babies, swipe the cards sideways. Tap the selected card again, or its arrow, to open that baby's growth.

Where can I see previous days?

Tap the clock icon on the main screen to open History, which lists every day with its feed and diaper counts. Tap a day to open it.

How are growth gains calculated?

Open a baby's growth screen and tap Add measurement to record weight (lb or kg), height (cm or in) or both, with the date measured. Each new measurement is compared with that baby's previous one: weight gain is shown in grams, height growth in centimetres, and both per day based on the days between the two dates.

How do I change the language?

Baby Care Log is available in English, French and Spanish. Choose your language when you set up the app, or change it any time in Family settings under Language. Sign-in, invitation and account emails are sent in the language you choose. Each person's choice applies only to their own iPhone.

Account and data

How do I delete my account and data?

The family owner can delete the account in the app: open Family settings, tap Delete account and family log, enter the six-digit code we email you, type the confirmation word shown and confirm.

This permanently deletes the owner's account, all caregiver access, the babies' profiles, every care entry, Vitamin D record and growth measurement, and all invitations. It cannot be undone.

A caregiver's account cannot be deleted while it belongs to a shared family. Ask the family owner to remove you first, or contact us.

How is my information used?

Your information is used only to run the app for you and the people you invite. We do not sell it or use it for advertising. Read the full Privacy Policy.

Health and safety

Baby Care Log is a tracking and organizational tool. It does not provide medical advice, diagnosis or treatment.

If you have concerns about your baby's health, feeding, growth or development, contact a qualified healthcare professional.

IN AN EMERGENCY, CONTACT YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY.